Question 1

What can BUGBONO help with?

Accepted Answer

BUGBONO covers virtual technology including servers, websites, application code, APIs, integrations, databases, automation, mobile apps, desktop apps, bug fixing, features, and new software builds.

Question 2

Is BUGBONO free?

Accepted Answer

Personal and non-profit requests may be accepted pro bono. Commercial and substantial custom work is normally reviewed, quoted, and billed at accessible rates.

Question 3

What happens after I submit?

Accepted Answer

We read your request, ask for any missing details, and explain whether we can help, what happens next, how long it may take, and any cost that applies.

Question 4

Does my preferred timing guarantee a deadline?

Accepted Answer

No. It tells us how urgent the request is. We confirm a realistic date after we understand the work and any access we need.

Question 5

Should I paste passwords or API keys?

Accepted Answer

No. Never send passwords, one-time codes, private keys, wallet seed phrases, recovery phrases, or secret tokens in forms, project messages, or tickets.

We fix. We improve. We build.